cERTIFIED mARKETING & cUSTOMER eXPERIENCE pROFESSIONAL- cmcxp
wHAT IS TO BE TAUGHT
The role of a successful sales force leader is multi-faceted and demanding. Especially since every business has the mandate of maximising sales, the sales force is vested with the massive responsibility of bringing sales processes, customer experience and client management together. Sales leads need to create, nurture and sustain a positive and productive sales environment to impact the organisation’s bottom line.